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Modern Care, Zero-Billion Dollar Markets, and Help wanted

Modern Care, Zero-Billion Dollar Markets, and Help wanted

The Social Leverage Letter | Issue #160

Ethan Berk
November 03, 2024

Get smarter faster with our curated list of thought-provoking content for founders and investors:

3 articles, 1 podcast and 1 video

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READING

II. VBC, MA, FHIR and Modern Care - MedCity News

In this article on MedCity News, 1upHealth’s (Fund III) CSO discusses how the days of evaluating care performance separately from care cost are coming to an end – driven by modern data standards and software architectures.

VBC, MA, FHIR and Modern Care - MedCity News

We know from everyday purchasing of goods and services that you have to combine what you’re getting with what you’re paying for that good or service. But how does this basic consumer supplier concept play out in US healthcare?

II. Zero-Billion Dollar Markets

Scott Harley from Everywhere Ventures (SLAF) explores the concept of "Zero-Billion Dollar Markets," where entrepreneurs create entirely new markets that others initially dismiss as impractical or non-existent. By identifying gaps between perception and reality or merging unlikely fields, founders can invent unique categories, like Qualtrics with "Customer Experience" or Radicle Science with "Proof as a Service," ultimately establishing a monopoly in their self-created space.

Zero-Billion Dollar Markets

What it means, and why it's better than the three comma club.

I. Help wanted

Tyler Denk, founder of Beehiiv (Fund IV) describes his journey in building and scaling customer support for a SaaS platform, initially managing everything solo before hiring a team post-Series A funding. As user demand and support complexity grew, the company implemented structural improvements, focusing on enhancing the platform, resources, and AI assistance.

Help wanted

The backstory of how we've scaled support as a high growth startup.