From UCG to UPG, Big Tech x Generative AI, Kustomer Embarks on a New Chapter, and more...

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III. From UCG to UGP: Consumer Brands & Co-Creation

In the past, brands created products and culture top-down via centralized media. However, co-creation is now democratizing the creator class and turning fans into creators. Web3 enables this by allowing brands to formalize the co-creation process and reward their communities in turn. This will lead to better products, stronger communities, and a more beautiful flywheel of capitalist consumption.

II. Big Tech x Generative AI

In their most recent earnings calls, big tech companies discussed their plans for generative AI. Microsoft is the leader in this space, having invested $10B+ in OpenAI and striking an exclusive partnership with them to be their cloud provider. Azure seems best positioned to benefit from this wave of foundation models, as customers select their cloud providers and invest in new workloads.

I. Kustomer Embarks on a New Chapter as a Standalone Company

Kustomer, an omnichannel customer experience platform, announced that it will become a standalone company. The company was previously acquired by Facebook for $1B, but will now operate independently. Kustomer's platform helps businesses provide better customer service by providing a unified view of the customer across all channels. Social Leverage were early seed investors (Fund II).

LISTENING

II. Naval and others on Product Design, Smart Glasses, the AI Industry, 10x Designers, and more

I. Panic with Friends - Joe McCann of Asymmetric on Crypto and Unravelling the Current Banking Crisis (EP.254)

WATCHING

I. Harnessing Data, Diving Deep, and Connecting Networks: Insights from Matt Ober of Social Leverage

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I. Secfi launched two important resources for anyone who is going to take a new job at a startup.

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